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Return Policy

If you are not completely satisfied with your order, we will readily accept a return. Please adhere to the following instructions to ensure that the return is processed smoothly.

  • All returns must be assigned a Return Authorization (RA) number.
  • Return Authorization must be requested within 20 days of invoice date.
  • Only full cartons will be accepted for return.
  • Returned products must be in their original packaging and in resalable condition.
  • No specially ordered items may be returned unless defective in workmanship and/or material.
  • Requests for return of items ordered in error will be subject to a 25% restocking fee plus the cost of shipping
  • If you refuse a shipment, you are responsible for the all the shipping costs (including return shipping) and a 25% restocking fee.